Avada Software: Productivity Through Smart Self Service for IBM MQ, IIB/ACE, WAS, Datapower – Pete D’Agosta
Modern IT departments are handling larger workloads each year. There are less guru’s available and is that the level you want use for every request for configuration changes and questions about transaction status, etc. … for every biz unit? That’s the definition of a bottleneck. That is why so many industries have turned to more self-service models, so that they can get more people doing work on their own.
In large companies, for every Sr. MQ admin there may be 100s of users. Each of them just need to see a little piece of the environment and have permission to do ‘just do much’. Enough to get their work done without relying on the few and the proud. But not enough where they can cause damage to objects better left untouched. This was the origins of Avada Software’s technology. This short session will show how delegation and self-service will save on resources, get your team to collaborate more, and streamline your dev-ops.